Company
Our versatile IntelliGrants platform has been utilized primarily for Grants Management until now. We are currently expanding that utilization beyond Grants Management with the formation of our Business Development Team. This team of highly skilled Business Analysts, Developers and Configuration Specialists utilize the IntelliGrants platform to develop new software product offerings in the State and Local Government sector.
Job Description
Agate Software is a leader in implementing and maintaining Grant Management Systems for state and local government across the country. We have recently pivoted towards an aggressive growth mindset with a dedicated team focused on identifying and executing new initiatives to sell our IntelliGrants product. We are looking for an experienced Account Manager to support clients and execute our Business Development Initiatives. The primary responsibility of this position is to execute the sales process in support of Business Development initiatives. This could involve selling new products or selling our current products to a different market than those that we are currently pursuing. This position is also responsible for maintaining client relationships and acting as primary point of contact. To be successful as an Account Executive, you should demonstrate excellent interpersonal skills, knowledge of CRM software, the ability to manage multiple tasks at once, superior customer service skills, strong business acumen, and adept problem-solving skills. The successful person for this role will have the ability to speak over the phone and face to face with clients (employees within state agencies) and be a point of escalation for the implementation teams. The Account Manager will foster favorable relationships with stakeholders, execute the sales cycle, meet with in-house project teams, prepare sales reports, etc. The Account Manager will be assigned a territory to develop relationships and sell business development initiatives.
Duties/Responsibilities:
- Executes the sales cycle for Business Development initiatives
- Develops and maintains mutually beneficial relationships with new and existing clients
- Manages accounts and tracks account targets to secure long-term success
- Establishes good rapport with clients
- Resolves customer issues/problems
- Develops new sales opportunities
- Meets regularly with internal project team and sits on status calls with clients
- Monitors sales and prepares reports on accounts and transactions
- Attends industry events, conferences, trade shows
- Creates sales quotations on software enhancements and new business
- Sustains and renews existing client contracts
- Other duties, as assigned
Required Skills/Abilities
- 3-5 years of proven experience in a sales position
- Knowledge of sales metrics
- Familiar with a variety of the field’s concepts, practices and procedures
- Leverage experience and judgment to plan and accomplish goals
- Ability to multitask and think outside the box
- A certain degree of creativity and latitude is expected
Preferred Skills/Abilities
- Public Sector Experience
- Experience selling Software as a Service (SaaS)
- Grants management software sales cycle
- Knowledge of CRM software and MS Office
- Excellent interpersonal skills
- Ability to problem-solve
- Experience with software sales process
Education and Experience
- Bachelor’s degree
- Business, marketing, or similar degree preferred
- Relevant experience may be substituted for a degree
We Offer
- Salary + Commission
- Healthcare/Vision/Dental
- PTO
- Holiday Pay
- 401k + Employer Match
- Life Insurance
- Short Term Disability
- Identity Theft Protection
Work Remotely: Onsite/Hybrid – must be able to commute to our Okemos, MI office
Work Location: Okemos, MI
Job Type: Full-time