Job Description
The System Administrator is responsible for support, troubleshooting, and maintenance of IT-related services, components, and peripherals. Agate Software leverages most Microsoft technologies and is a Microsoft Gold-Certified partner. To best service our customers, we maintain a combination of Azure US Government Cloud resources and on-premise resources. Our staff is comprised of remote, hybrid, and on-site team members. Agate Software has locations in Okemos, MI, Glendale, AZ, and San Juan, PR, with occasional travel required to each location.
Duties/Responsibilities
- SQL Database Administration
- Take and Restore Back-ups
- SQL Agent Job Management
- Database Maintenance
- Nightly back-up monitoring
- Storage Management
- Query request fulfillment
- Code Promotion (pushes); including documentation of all pushes and history of all scripts applied
- Web Application (Internet Information Services) Administration
- IT Requests
- Set-up of new environments
- Software installations
- Production Website Deployments
- Responsible for system availability and disaster recovery
- Web/SQL Database Server Uptime and Availability
- Disaster Recovery Response and Triage
- Performance Related Concerns or Incidents (i.e., Windows or SQL Server)
- Server Security Software Administration
- Deployment of software to new servers/workstations
- Networking
- Virtual Network Administration
- DNS, DHCP Administration
- Active Directory Administration
- Terminated employee removal (account expiration, access review and removal, file back-ups)
- Maintain individual workstations
- Internal customer service role as it pertains to Information Technology for Agate team members
- New employee credentialing (user accounts, license assignment, mailbox migrations)
- Licensing Audit/Reviews
- Vendor Management
- Back-up to Network Security Administrator
Required Skills/Abilities:
- Excellent verbal and written communication skills
- Excellent interpersonal, negotiation, and conflict resolution skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills
- Ability to act with integrity and professionalism
- Proficient with Microsoft Office Suite
- Proficient with Microsoft SQL Server
Education and Experience:
- Associate’s degree required
- Bachelor’s degree in computer related field preferred
- 3-8 years progressive experience with Information Technology duties and responsibilities
- 3-5 years’ experience with SQL Database administration
- 2+ years’ experience with Microsoft Azure or other cloud-computing platform preferred
We Offer:
- Healthcare, dental, vision
- Flexible spending account: medical/dependent care
- Paid time off
- Short term disability
- Long term disability
- 401k plan & employer match
- Life insurance, supplemental life insurance, AD&D coverage
- UNUM: Critical illness, accident coverage
- Identity theft coverage
Job Type: Full-time
Work Remotely: Onsite/Hybrid
Work Locations: Okemos, MI